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Have some questions? Great, we’ve got the answers. Read the frequently asked questions and our answers for each step here. Also, feel free to reach out to our customer service anytime you need some help.
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Buyer
“I bought a lamp, and everything went smoothly and well from purchasing to delivery! World-class service experience!”
Buyer
“I like the fact that you can already indicate an interest in a particular product in advance.”
Buyer
“I was very happy with the site, the purchase, and the delivery. I can recommend the service to others, too!”
Buyer
“I'm very pleased with the stool. I would strongly recommend Franckly to others. I'll hope also to buy other things through you in the future.”
Buyer
“It's easy to follow the products that are interesting. It also seems safe to make purchases.”
Buyer
“Absolutely great service. I've already purchased multiple products via Franckly. I've recommended this service to others.”
Buyer
“I'm willing to pay a little extra for a curated selection. I also like having a professional party in between. You can rely on the product descriptions and skip any hassle with pickups.”
Buyer
“I recommend the service and I will buy again.”
Buyer
“The purchasing process was quick and so was the delivery. I’ve recommended Franckly to several people.”
Buyer
“Buying and paying was easy, and delivery was super fast, so there's nothing to complain about! I would recommend Franckly, and I will definitely buy again.”
Buyer
“I am very happy with your service! The buying process and shipping were very good. I would recommend Franckly to my friends!”
Buyer
“I am satisfied with everything regarding my order. Fast delivery and well packaged.”
Buyer
“I'm happy to recommend this service to others! It's great that such a service exists.”
Buyer
“It was really easy to buy the product because I knew what I was looking for. One of my design dreams has finally come true!”
Buyer
“Franckly works like a dream. It's easy and fast to make a purchase, and it feels safe, too. The site functions well – it's easy to find products.”
Buyer
“Shopping at Franckly has been delightful, and I also received excellent customer service. I appreciate their prompt response to my email.”
Buyer
“I received a notification from UPS. Went to the pick up spot and there was a beautiful gift from Franckly. I love it.”
Buyer
“I had never heard of Franckly, but what convinced me to order, was that they were holding the money until I was satisfied.”
Buyer
“I found this awesome service at the same time we bought our first apartment. Match made in heaven.”
Buyer
“Everything was really easy and the idea is absolutely amazing!”